How to order?
Please add your products to cart, after completing your purchase provide us with your contact information and click “Place Order”. We will contact you via email regarding manufacture terms, approximate date of delivery, shipping costs and other details related to your order and delivery. We will also send you an invoice for bank transfer or information for payment via PayPal. Production of your desired goods starts as soon as payment is received.
Please note that one of the main components of our products is special mixture of concrete, which requires time for curing and sealing in order to achieve its best characteristics. Therefore, manufacture time may take up to 2 weeks until shipping.
Payments should be made via bank transfer or PayPal. All the information for payments will be indicated in the invoice. Production starts as soon as payment is received.
Your order will be delivered by courier to your home or any other address. We will calculate shipping costs considering the region, size and weight of your order. We will let you know when your order is dispatched.
Each Minshape product is handmade, each of them has unique story of its manufacture process. Therefore, we do not describe our warranty policy by strict rules. If you carefully follow all recommendations on Minshape product care but still notice any defect, please claim your warranty request via email to firstname.lastname@example.org and send us a photo, which clearly shows the defect. Warranty is also valid if product has been damaged during the shipment.
Warranty conditions are not valid if product is damaged during its further exploitation or product care guidelines have not been appropriately followed.