Information2018-08-14T11:53:48+00:00

Information

Production time

We usually do not have our products in stock, we start producing the order as soon as the order and payment is received. Please note that one of the main components of our products is special mixture of concrete, which requires time for curing and sealing in order to achieve its best characteristics. Therefore, production time may take up to 7 working until shipping (production time may be changed if larger quantities are ordered). Please contact us via email info@minshape.com if you have any questions regarding production time.

Payment

You can choose the most convenient way of payment for you during checkout. Payments may be safely done via PayPal, credit/debit card or bank transfer.

Delivery

Your order will be delivered by courier or postal service to the address you have provided or the nearest post office. Shipping costs will be calculated considering the delivery region, size and weight of your order. We will inform you via email when your order is dispatched.

Estimated shipping times (production time excluded):

  • Lithuania: 1-2 business days
  • North America: 2-4 weeks
  • European Union: 5-7 business days
  • Rest of Europe: 10-14 business days
  • Australia, New Zealand and Oceania: 2-4 weeks

Buyers are responsible for any customs and import taxes that may apply.

Warranty

Each Minshape product is handmade, each of them has unique story of its manufacture process. Therefore, we do not describe our warranty policy by strict rules. If you carefully follow all recommendations on Minshape product care but still notice any defect, please claim your warranty request via email to info@minshape.com and send us a photo, which clearly shows the defect. Warranty is also valid if product has been damaged during the shipment. Warranty conditions are not valid if product is damaged during its further exploitation or product care guidelines have not been appropriately followed.